Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before accessing or using the HaulBot platform (operated by Blue Bee Srl).

These Terms constitute a legally binding agreement between Blue Bee Srl ("Company", "we", "us", "our") and the entity or individual engaging our services ("Client", "you", "User").

1. Agreement to Terms

By subscribing to, accessing, or using our services (via the WhatsApp Interface, Web Dashboard, or API), you agree to be bound by these Terms. If you disagree with any part of the terms, you must not use our Services.

2. The Services

HaulBot provides an AI-powered document processing platform designed for logistics fleets ("Services"). The Services include, but are not limited to:

• The WhatsApp Interface: Automated receipt and processing of Proof of Delivery (POD) and invoice images.
• The Dashboard: A web-based interface for reviewing, editing, and managing extracted data.
• AI Extraction: The use of Generative AI to transcribe text from images.
• Integrations: Automated data pushing to third-party accounting software.

We grant you a non-exclusive, non-transferable, revocable license to use the Services for your internal business operations, subject to these Terms.

3. Subscriptions, Fees, and Payment

• Subscription Plans: The Services are billed on a subscription basis ("Subscription"). You will be billed in advance on a recurring and periodic basis (monthly or annually), depending on the plan selected at checkout.
• Payment: Payments are processed via our third-party merchant of record. You agree to provide current, complete, and accurate purchase and account information.
• Free Trial: If you register for a free trial, you may use the Services free of charge for the specified period. Upon expiration, access to the Services will be suspended until a valid payment method is provided and a subscription plan is selected.

4. Service Availability and "As Is" Disclaimer

IMPORTANT: PLEASE READ THIS SECTION CAREFULLY.

The Services are provided on an "AS IS" and "AS AVAILABLE" basis. Blue Bee Srl makes no representations or warranties of any kind, whether express, implied, statutory, or otherwise, regarding the Services.

To the maximum extent permitted by applicable law, we specifically disclaim all implied warranties, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
• Warranties arising from course of dealing, usage, or trade practice.

We do not warrant that the Services will be uninterrupted, timely, secure, or error-free. We do not guarantee any specific Service Level Agreement (SLA) regarding uptime or availability.

5. Accuracy of AI Data and User Responsibility

You acknowledge that the Services utilize Artificial Intelligence (AI) and Optical Character Recognition (OCR) technologies which may produce errors, inaccuracies, or hallucinations. You are solely responsible for verifying the accuracy, completeness, and legality of all data extracted, processed, or generated by the Services before using such data for invoicing, accounting, tax reporting, or any other business purpose.

Blue Bee Srl shall not be responsible for any financial losses, tax penalties, or business disputes arising from your reliance on unverified data produced by the Services.

6. Limitation of Liability

To the fullest extent permitted by applicable law (including the laws of the United Kingdom), in no event shall Blue Bee Srl, its affiliates, directors, employees, or agents be liable for any:

• Indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, revenue, business, or anticipated savings.
• Loss of data, goodwill, or reputation.
• Business interruption or failure of your business processes.

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claims arising out of or relating to these Terms or the Services shall not exceed the total amount paid by you to us for the Services in the three (3) months immediately preceding the event giving rise to the claim.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.