Please read these Terms and Conditions ("Terms") carefully before accessing or using the HaulBot™ platform (operated by Vector & Oak Ltd).
These Terms constitute a legally binding agreement between Vector & Oak Ltd ("Company", "we", "us", "our") and the entity or individual engaging our services ("Client", "you", "User").
"Service Provider": Refers to Vector & Oak Ltd, a company registered in England & Wales (Company No. 16918732), responsible for billing, customer support, and data control.
"Licensor": Refers to Blue Bee SRL, a company registered in the Republic of Moldova (IDNO 1022600021620), the creator and sole owner of the HaulBot™ Intellectual Property, Source Code, and AI Models.
"Agreement to Terms": By subscribing to, accessing, or using our services (via the WhatsApp Interface, Web Dashboard, or API), you agree to be bound by these Terms. If you disagree with any part of the terms, you must not use our Services.
HaulBot™ provides an AI-powered document processing platform designed for logistics fleets ("Services"). The Services include, but are not limited to:
We grant you a non-exclusive, non-transferable, revocable license to use the Services for your internal business operations, subject to these Terms.
The Customer acknowledges that all Intellectual Property Rights in the Software are owned by the Licensor (Blue Bee SRL) and are licensed to the Service Provider (Vector & Oak Ltd) for sub-licensing to the Customer. Nothing in this Agreement transfers ownership of the IP to the Customer.
The Services are provided on an "AS IS" and "AS AVAILABLE" basis. Vector & Oak Ltd makes no representations or warranties of any kind, whether express, implied, statutory, or otherwise, regarding the Services.
To the maximum extent permitted by applicable law, we specifically disclaim all implied warranties, including but not limited to:
We do not warrant that the Services will be uninterrupted, timely, secure, or error-free. We do not guarantee any specific Service Level Agreement (SLA) regarding uptime or availability.
You acknowledge that the Services utilize Artificial Intelligence (AI) and Optical Character Recognition (OCR) technologies which may produce errors, inaccuracies, or hallucinations. You are solely responsible for verifying the accuracy, completeness, and legality of all data extracted, processed, or generated by the Services before using such data for invoicing, accounting, tax reporting, or any other business purpose.
Vector & Oak Ltd shall not be responsible for any financial losses, tax penalties, or business disputes arising from your reliance on unverified data produced by the Services.
To the fullest extent permitted by applicable law (including the laws of the United Kingdom), in no event shall Vector & Oak Ltd, its affiliates, directors, employees, or agents be liable for any:
This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claims arising out of or relating to these Terms or the Services shall not exceed the total amount paid by you to us for the Services in the three (3) months immediately preceding the event giving rise to the claim.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.